We’ve been out at my parents’ lake house, and at some point Amazon decided the address was actually a random farm field a few miles down the road from the neighborhood. Several other neighbors complained about their packages being delivered to the same spot despite different road names and everything. So it seems some map update forgot our neighborhood existed, and re-routed all packages to the same random spot. USPS, Fedex, and UPS all know how to get here still, it’s just Amazon’s own delivery service that has issues.

I found out sometimes Amazon sometimes offers the ability to drop a pin on the map, but usually only after several failed deliveries. Updating the delivery instructions is another option, but not all drivers follow them.

I dug around and found out that the page with the pin just needs the ID of the address from your account, and the page works fine on its own if you go straight to it. So I figured I’d throw together this little box to do it for you in case you also have been plagued by this issue.

First you need the link to the address you’re fixing:

  1. Open Your Addresses.
  2. Click Edit on the address that’s going to the wrong place.
  3. Copy the whole URL out of your address bar. It’ll look like https://www.amazon.com/a/addresses/edit?addressID=NL4I5PL2....

Paste it here:

Open that link, drag the pin over to where your house actually is, and save.

How it works

There isn’t much to it. The edit URL carries an addressID in the query string, and the pin page takes that same ID:

https://www.amazon.com/ma/pinOnMap?ingressPointType=DELIVERY_CHAT&addressId=YOUR_ADDRESS_ID

The ingressPointType=DELIVERY_CHAT part is Amazon making a note that you showed up from a delivery chat. You didn’t, and it doesn’t seem to care.

The box above just pulls the ID out of whatever you paste in and assembles that URL. It’ll take the full edit link or just the ID on its own, and if you’re on a regional site like amazon.co.uk it’ll keep you on your own domain instead of dumping you on the US site. Everything runs in your browser, so nothing you paste gets sent anywhere.

This is an undocumented URL, so Amazon could change it or take it away whenever they feel like it. It worked for me. If the pin ever drifts back later, you may have to go do it again.